Refund policy

Mega Furniture City Outlet – Refund, Return & Cancellation Policy Policy

Customer Service Email: megafurniture615@gmail.com
Customer Service Phone: (615) 401-9158

By placing an order with Mega Furniture City Outlet, you agree to the following terms and conditions:

1. Final Sale Policy

All purchases are considered final. No refunds, exchanges, or returns will be accepted.

2. Cancellations & Order Changes

Any request to cancel or modify an order may be subject to a cancellation or restocking fee of up to 25%, regardless of whether the item has already been delivered.

If an order is cancelled or exchanged after delivery and pickup or redelivery is required, additional delivery charges may apply.

3. Delivery Timeframes

Delivery dates are estimated and may vary due to inventory availability, transportation delays, or third-party shipping issues.

Mega Furniture City Outlet is not responsible for delays beyond our control or for any inconvenience caused by changes in delivery schedules.

4. Measurements & Accessibility

Customers are responsible for ensuring all furniture will fit through doorways, hallways, stairwells, and entry points before purchase.

Mega Furniture City Outlet is not liable for damage to furniture or property caused by limited or inaccessible spaces.

5. Special Requests & Additional Services

Mega Furniture City Outlet is not responsible for special services or custom requests (such as mounting, electrical installation, or décor placement) unless specifically agreed to in writing.

If you have questions regarding this policy, please contact us at:
megafurniture615@gmail.com
(615) 401-9158